FAQs Page

Product Information

Where can I buy Alternutive products?
Right now, exclusively on our online store. As a new company, we’re working to make them more available to you!  
How do I sell your products in my store?
Please fill out a Wholesale contact form on our Contact page. You can also e-mail us at info@alternutive.com
Are your products allergen-free?
Yes. Our products are free from 12/12 major food allergens. The top-12 major allergens are peanuts, tree-nuts, wheat, milk, eggs, soy, fish, corn, sesame, mustard, celery, and chemical ingredients.
Are your products made in an allergen-free facility?
Yes. Our products are made in a facility that is free from 10/12 major allergens except for soy and eggs.
Does your facility have any certifications?
Yes. Our products are made in a facility that has the following certifications: SQF Level 1, Certified Gluten-Free, Certified Kosher Pareve, Certified Vegan, Non-GMO Project Verified pending
Are your products safe for my child to bring to school?
Yes. Please check your school’s policy against our manufacturing statements to be sure. Typically, most schools have a nut-free policy. You can send your child to school with our products without violating your school’s nut-free policy.
Are your products Non-GMO?
Yes. Our products are made with GMO-free ingredients. However, our products are not certified Non-GMO yet. We’re working on it.
Are your products Organic?
Our products are made with organic ingredients. However, our products are not certified organic yet. We’re working on it.
Are your products Gluten-Free?
Yes. We use gluten-free rolled oats and our facility is certified gluten-free. However, our products are not certified gluten-free yet. We’re working on it.
Are your products Kosher?
Yes. Our products are made with Kosher certified ingredients in a Kosher certified facility. However, our products are not Kosher certified yet. We’re working on it.
Are your products Vegan?
No. Although our products are made in a vegan certified facility, we use honey as an ingredient.
What is the shelf life of your products?
Our shelf-life analysis studies are currently underway. We recommend you enjoy within 3 months of purchasing until we have more accurate information.

Order Information

How is my order fulfilled?
We fulfill all orders at Alternutive headquarters.
What is your shipping policy?
Orders are processed within 1-2 business days and ship within 3-5 business days.
How do I track my order?
After your order is placed, tracking information will be provided via e-mail.
What is your return/refund policy?
Unopened boxes are acceptable for return/refund. We cannot accept returns of opened boxes or packaging. If there was an issue with your order, please contact us at info@alternutive.com and let us know what happened. Please include a description and a picture if applicable.

Popular Questions

Product Information

Where can I buy Alternutive products?
Right now, exclusively on our online store. As a new company, we’re working to make them more available to you!  
How do I sell your products in my store?
Please fill out a Wholesale contact form on our Contact page. You can also e-mail us at info@alternutive.com
Are your products allergen-free?
Yes. Our products are free from 12/12 major food allergens. The top-12 major allergens are peanuts, tree-nuts, wheat, milk, eggs, soy, fish, corn, sesame, mustard, celery, and chemical ingredients.
Are your products made in an allergen-free facility?
Yes. Our products are made in a facility that is free from 10/12 major allergens except for soy and eggs.
Does your facility have any certifications?
Yes. Our products are made in a facility that has the following certifications: SQF Level 1, Certified Gluten-Free, Certified Kosher Pareve, Certified Vegan, Non-GMO Project Verified pending
Are your products safe for my child to bring to school?
Yes. Please check your school’s policy against our manufacturing statements to be sure. Typically, most schools have a nut-free policy. You can send your child to school with our products without violating your school’s nut-free policy.
Are your products Non-GMO?
Yes. Our products are made with GMO-free ingredients. However, our products are not certified Non-GMO yet. We’re working on it.
Are your products Organic?
Our products are made with organic ingredients. However, our products are not certified organic yet. We’re working on it.
Are your products Gluten-Free?
Yes. We use gluten-free rolled oats and our facility is certified gluten-free. However, our products are not certified gluten-free yet. We’re working on it.
Are your products Kosher?
Yes. Our products are made with Kosher certified ingredients in a Kosher certified facility. However, our products are not Kosher certified yet. We’re working on it.
Are your products Vegan?
No. Although our products are made in a vegan certified facility, we use honey as an ingredient.
What is the shelf life of your products?
Our shelf-life analysis studies are currently underway. We recommend you enjoy within 3 months of purchasing until we have more accurate information.

General Questions

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